Blue Ridge Cyclery 100% Satisfaction Guarantee
We stand behind every product that we sell. If you are not 100% satisfied with your purchase, come back within 30 days and we will help you find a product that will better suit your needs. If the replacement item is of lesser value, the difference will be issue on a gift card.
*item much be in showroom condition. Special order items are excluded.
Price Matching Guarantee
At Blue Ridge Cyclery we believe a great price is what we provide. As such, we will price match from the internet or other retailers in the area. If you found a better price, bring it to our attention!
Already bought the item and found a better price? We will issue you a gift card for the difference, just come on back in within 7 days.
Price Mattching can occur only with authorized retailers that are U.S. based.
BRC and the competitor must both have the same item in stock. Model year, model number, etc. must all match.
Price matching does not apply to in store or manufacturer promotions (free gift or coupon), closeouts, clearance, liquidation, rewards programs, club discounts, sale periods or price errros.
When matching another retailer, Blue Ridge Cyclery must follow any limitation and exclusions originating from the manufacturer of the product.
Life Time Service
Every new bike purchased from BRC comes with a Life Time Care Plan to the original owner. For the entire time that you own your bike we offer free adjustments on it. If your bike needs more than just adjustments performed, you will receive a labor credit equivalent towards any additional work performed.